Frequently asked questions

 We offer a $25 consult that you can schedule online.  This gives you a chance to ask your questions about therapy. 

 We are in network for the following insurance companies:

• Aetna
• BCBS 
• Health Partners (some policies have limitations)
• Medica
• Preferred One
• UCare
• United Health
• Medical Assistance

*You can check with your insurance company to see if we are in-network for your particular plan.

We also offer self-pay options and out-of network billing.  

With the "No Surprises Act" you will get a Good Faith Estimate of your services and cost at or before your first appointment.  If you don't get a copy of this, please ask your therapist to provide one. 

Yes you can.  You can enter the information in your web portal and use your card.  You can also print out a statement, if you need one.  Mental Health Services are considered in the same category as medical office visits. 

The portal is a secure site, that allows you to fill out confidential paperwork, look at your bill and check on your appointments. You will get an initial link to access the portal and set up your account with your email address when you first schedule. 

The portal address for current clients is: https://lineage.clientsecure.me

Similarly to Chiropractic or Personal Training, more than one session is needed to see results.  Research seems to indicate a minimum of 6 sessions for minor problems and highly motivated clients.  Complicated situations, trauma and destructive patterns may take a significant amount of time.  

If you feel a good connection to the therapist, you feel they are knowledgeable and you are making progress on your goals, then you are doing well.  If not, feel free to ask for referrals for a better fit.